Progressive Insurance claim

Ah the wonders of good faith.

I presented my request to the Mr. Mitul Patel with the Norcross office of Progressive Insurance by phone yesterday.

Little prick.

He kept putting his phone on mute or hold while I was talking. Then saying, Oh. I think my phone is cutting out. I didn't hear what you said.

Very funny, Mr. Patel.

My wife was burned on the face and hand by the air bag. We've visited her oncologist about the burns and examination of her chemo port. The port connects with her aorta.

So Mr. Patel offered $2,500 to settle.

I said I'd have to think about it.

Should have said, my brain is breaking up. I can't understand what you're suggesting.

Progressive claim

Just another update.

It's now 10 days since the collision. Only one phone call has ever been initiated by Progressive. That was the one asking my wife to make a recorded statement.

No effort to help us with a rental. No offer on property.

I've always abeen the one to call.

As of 2:30 today, I asked where to send our medical bills.

Progressive Insurance aka The Progressive Corporation

Progressive has had fives days to get this claim handled in terms of calling us.

I've initiated all contact.

The first adjuster has never spoken to me.

I reached his supervisor. Now another adjuster has been assigned. But, they refused to give me any contact information.

Because of that and their refusal to lay out a time table, steps to the process, and a status, I'm blogging and Facebook-ing.

Start here:

Facebook

I've updated Facebook. 2:47 PM

Seems Progressive responded very quickly once 'social media' I didn't time stamp it.